CASE STUDIES – HEALTHCARE

April 8, 2021
Mediclinic Middle East

Mediclinic Middle East

Mediclinic has multiple Hospitals, clinics and distributed locations that were utilizing Avaya IP Telephony infrastructure (Avaya CS1K, IP Office, R6 release of Communication Manager). Within each site a contact center had been configured and was considered as a different silo.
April 3, 2021
University Hospital of Sharjah (UHS)

University Hospital of Sharjah (UHS)

UHS has their hospital located in Sharjah where they were utilizing Avaya IP Telephony infrastructure (Avaya CS1K) with a basic flavor of contact center is used.
April 3, 2021
Zulekha Hospital

Zulekha Hospital

Zulekha Hospital is located in Sharjah and were utilizing Avaya IP Telephony infrastructure (Avaya CS1K) using a basic flavor of contact center services.
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