April 8, 2021
Mediclinic has multiple Hospitals, clinics and distributed locations that were utilizing Avaya IP Telephony infrastructure (Avaya CS1K, IP Office, R6 release of Communication Manager). Within each site a contact center had been configured and was considered as a different silo.
April 3, 2021
UHS has their hospital located in Sharjah where they were utilizing Avaya IP Telephony infrastructure (Avaya CS1K) with a basic flavor of contact center is used.
April 3, 2021
Zulekha Hospital is located in Sharjah and were utilizing Avaya IP Telephony infrastructure (Avaya CS1K) using a basic flavor of contact center services.